SHIPPING & POLICIES

MODE Media
Liverpool, United Kingdom
info@mode-magazine.co.uk

Last updated: May 2026

SHIPPING

MODE print editions are carefully packaged and dispatched from Liverpool, UK.

Pre-order items are shipped within the estimated dispatch period shown on the product page. Delivery times may vary depending on location and courier services.

UK shipping is included unless otherwise stated.

Once dispatched, MODE is not responsible for delays caused by postal or courier services outside of our control.

DIGITAL PRODUCTS

Digital editions are delivered instantly after purchase and are compatible with most modern devices.

Digital purchases are non-refundable once access has been granted.

MODE Club digital access remains active only while membership is active.

RETURNS & REFUNDS

If your order arrives damaged or incorrect, please contact us within 7 days of delivery.

Where appropriate, we may offer a replacement, exchange or refund.

Returned items must be unused and in their original condition.

Customers are responsible for return shipping costs unless the item is faulty or incorrect.

PRE-ORDERS

By purchasing a pre-order item, you understand that dispatch dates are estimates and may occasionally change due to production, supplier or distribution delays.

PRIVACY POLICY

MODE only collects information needed to process orders, memberships, enquiries and website analytics.

We do not sell customer information to third parties.

Payments are processed securely through trusted third-party payment providers.

COOKIE POLICY

Our website may use cookies and analytics tools to improve user experience, monitor website performance and understand visitor behaviour.

You can manage or disable cookies through your browser settings at any time.